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What Happened During the First TALCB Meeting of 2022

The Texas Appraiser Licensing & Certification Board met on Friday, February 25, 2022, and approved a slate of new volunteer appraisal reviewers, appointed its representative to the new Audit Committee, and discussed complaints made in bad faith.

The meeting opened with Board Member Paola Escalante-Castillo sharing why she volunteers her time and serves on the Board. Read more in her mission moment.

Now Accepting Public Comments on Appraiser Complaints Made in Bad Faith

The Texas Appraiser Licensing and Certification Board is considering how to investigate complaints against appraisers made in bad faith—filed for the purpose of harassment or to gain a competitive advantage. Under Tex. Occ. Code Sec. 1103.452 and Board Rule 153.24(d), complaints filed in bad faith must be dismissed.

TALCB Complaint Portal Launched

The Texas Appraiser Licensing and Certification Board (TALCB) is pleased to announce the launch of the TALCB complaint portal. This simple-to-use tool allows consumers to file complaints directly on the TALCB website.  It also allows consumers to check the status of their complaints online.  In addition, it integrates backend efficiencies for staff, which decreases complaint processing times.  The complaint portal is located on the Filing a Complaint page of the TALCB website.

TALCB Complaint Process Updates

The Texas Appraiser Licensing and Certification Board (TALCB) recently amended several rules to allow more transparency in the complaint process. These changes are a result of discussion and consideration of the Board, Board committees, and feedback from stakeholders. The changes include:

Director of TALCB Announced

AUSTIN, TX - Texas Appraiser Licensing and Certification Board (TALCB) is pleased to announce Melissa Tran has been promoted to Director of TALCB.  Tran previously served as managing attorney in the enforcement division at TALCB.

The Director of TALCB role is a new role and comes with a restructuring of the agency to help streamline and improve customer services to license holders. Tran will oversee two teams. The enforcement team will review consumer complaints, and the licensing team will process all appraiser applications.