Customer Satisfaction Survey
Take a moment to fill out our all new Customer Satisfaction Survey!
Take a moment to fill out our all new Customer Satisfaction Survey!
Even without a legislative session, April is always a very busy month. So this year, that is especially true with our agency focused on the final steps of the Sunset review process as well. We greatly appreciate the anticipated improvements this process will bring to the services we provide to the people of Texas and the license holders we also serve. It has always been this agency’s policy to partner with our license holders in order to better serve their clients, the ultimate objective of both the profession itself and our regulatory efforts.
The Texas Appraiser Licensing and Certification Board (TALCB or Board) recently amended Rule 159.155(a)(2) to reduce from 5% to 2% the number of appraisal reports that need to be randomly reviewed each year by an AMC licensed to operate in Texas.
So far, 2019 has offered Texas both very cold and very mild conditions – a bit unpredictable as this new year advances. Perhaps this corresponds to the unexpected combination of elements at work as the legislative session gets underway? New leadership in the House has opened up new possibilities for cooperation on advancing public policy issues – a situation we welcome and look forward to as the Sunset process holds the promise of developing new guidance on matters of concern to our agency.
Last month, TALCB Appraiser/Investigator Marjorie Caldwell briefly described the experience audit process that all trainees must satisfactorily complete in order to become a licensed or certified appraiser in the State of Texas. Appraisers who want to upgrade from Licensed Residential Appraiser to Certified (Residential or General) Appraiser must also satisfactorily complete the audit process. The Appraiser Qualifications Board (AQB), state law (Texas Occupations Code 1103 (the Act) and the Texas Appraiser Licensing
Happy New Year! As we return recharged from the holidays and gear up for the season, there are some key items to keep us busy in the very near future. So let’s dive right in…
The Board met on Friday November 16th at the Agency’s HQ. We heard progress reports from all of our Committee Chairs and from the Commissioner and agency Division Directors. It was a very productive meeting and enormously helpful in clarifying some specific policy expectations.
The Texas Appraiser Licensing and Certification Board (TALCB) is pleased to announce an important victory for consumers in Texas. On November 5, 2018, former real estate appraiser trainee, James P. Edwards, Jr. pled guilty in Tarrant County District Court to felony charges of false statements to obtain property or credit.
When I was named the Deputy Executive Director of TREC and the Deputy Commissioner of TALCB in August of this year, part of my expanded role at the agency was to focus on the agency operations, particularly the frontline customer service aspects of licensing and call center performance. I am happy to report that over the last several months, due to the implantation of technological improvements, additional staff, and the hard work of existing staff, there has been a marked improvement in the overall performance of both.
November is upon us and the football season in Texas is more than half done. What happens in the coming weeks makes all the difference for which teams make the playoffs. Some teams are getting better and others are struggling. I hope all your favorites are “growing stronger” as the season matures.