Executive Division

End of Year Customer Service Update

Submitted by Christine Anderson on Thu, 2019-08-15 13:17

In April of 2018, the Executive Director of the Agency reached out to our stakeholders and to the public to acknowledge that the customer service the Agency was providing was unacceptable and that we were working diligently to find sustainable solutions to resolve these issues. Since that time, the Agency has made great strides to improve the level of service by employing a holistic approach, including a combination of technological improvements, additional staff, and enhanced process efficiencies.

From the Commissioner - August 2019

Submitted by Christine Anderson on Thu, 2019-08-08 16:26

August is here with all of its heat, and it’s the last month of the fiscal year for the Agency. August also means both the Commission and Board will have their regularly scheduled meetings this month and that the agendas will be busy –as they always are after a legislative session. And for this session especially since we underwent a Sunset Commission review and need to implement all of the changes that resulted from that process. Many rule amendments are needed to implement these changes and also some significant budget adjustments to accommodate those requirements.

AMC Committee Appointments Announced

Submitted by Christine Anderson on Tue, 2019-08-06 13:19

The Texas Appraiser Licensing & Certification Board (TALCB) is pleased to announce the appointment of John Eichelberger and Lisa Rodriguez to the Appraisal Management Company (AMC) Advisory Committee with terms to expire in January 2021. The Vice-Chair of TALCB, Martha Gayle Reid Lynch, will continue to serve as the chair of the AMC Advisory Committee. This Committee advises the Board on all matters related to the regulation of Appraisal Management Companies.

Announcing the Application Status Tracker!

Submitted by Christine Anderson on Mon, 2019-08-05 11:25

TALCB is pleased to announce the launch of our new application status tracker!

This new tool is an easy way for anyone to track the status of initial applications, reducing delays and confusion about what comes next. This new tool is available for all appraiser license types, including Appraiser Trainees.

A Closer Look at the 2019 Legislative Session

Submitted by Christine Anderson on Fri, 2019-07-19 11:37

The 2019 Legislative Session concluded on May 27. With over 7,000 bills filed by legislators, this session was a busy one. While the Agency’s primary focus this session was on our Sunset legislation, we did keep our eye on the progress of several bills that could have impacted the Agency in one way or another.

Below is a list the bills that passed and a brief summary of their impact the regulatory authority of the Agency. In case you missed it, we hosted a Facebook LIVE session where we discussed these bills and more. Check out the video below:

From the Commissioner - July 2019

Submitted by Christine Anderson on Thu, 2019-07-11 14:06

I thought it would be helpful to share with you a report card on our progress implementing the requirements and suggestions outlined the final report from the agency’s recent Sunset review.

From the Chair - June 2019

Submitted by Christine Anderson on Tue, 2019-06-11 14:00

The Board met for its regular quarterly business meeting on Friday, May 17^th and we had an extensive and important agenda. We heard progress reports from all of our committees, each of which had met since our last regular meeting in February, some more than once. Enforcement, Budget, Education and Executive all had very productive working sessions. The agency is making steady progress on several key issues and we are so grateful for the members who offer extra time and effort to advance our mission.

From the Commissioner - May 2019

Submitted by Christine Anderson on Thu, 2019-05-09 16:09

I am thrilled to be able to lead with some great news – because of enhanced staffing, improved training, real-time flexibility in response management, and more precise phone system programming we’ve employed, in recent weeks the average hold times for calls received by the agency’s contact center are under five minutes! Also, the average for all of April was about five and a half minutes, so we are still improving. Our goal is to keep doing so methodically and sustainably.

Houston Area Mentors Needed!

Submitted by Christine Anderson on Wed, 2019-05-08 15:02

The Texas Appraiser Licensing and Certification Board is soliciting applications for the Board’s mentor program. Presently, there is a particular need for mentors in the greater Houston metro area. The mentor program provides remedial, one-on-one training to appraisers on appraisal skills and USPAP obligations in conjunction with a complaint or experience audit. Information about this program, minimum criteria, and the application process may be reviewed on our website. If you are interested in ap

Using Recognized Methods and Techniques - Part I

Submitted by Anonymous (not verified) on Thu, 2019-04-18 13:41

Clients and intended users of appraisal services are paying greater attention to whether appraisers employ and document the use of recognized methods and techniques (sometimes referred to as generally accepted appraisal methods). While this has long been a requirement of the Uniform Standards of Professional Appraisal Practice (USPAP), clients and other users of appraisal services have increasingly looked to the appraiser to support the analyses used when developing an opinion of value.

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