TALCB has adopted new rules to create an ACE program including measures to ensure compliance.  These rules are located in §153.40 and §153.41 of Board rules, which became effective on September 1, 2019.

How does this affect appraiser license holders?

License holders can ensure the courses they take for ACE credit are approved by referencing the list of approved ACE Courses available on the TALCB website.

Provider and Course Approval

The new rules require that ACE providers become licensed by the Board and submit courses for pre-approval.  More information can be found here.

Audits

In 2020, TALCB will begin conducting provider and course audits as part of an initiative to ensure compliance with Appraiser Qualifications Board (AQB) requirements and state laws.  Board staff is not required to notify ACE providers prior to an audit.  Upon completion of an audit, the provider will be sent a written report.  In most cases, if non-compliance is found, staff will work with the ACE provider to correct the defect within 30 days. Only in the most egregious cases, such as gross negligence or intentional non-compliance, will the audit findings be treated as a complaint and referred to the Standards and Enforcement Services Division.

Complaints

As with other license types, complaints may be submitted by Board staff, or the public by filling out the Complaint Form and returning it to TALCB.  If a complaint is opened, the provider will be given notice of the complaint and an opportunity to respond.  Complaints will be processed and investigated by the Standards and Enforcement Services Division.  For more information on the complaint process, please refer to the TALCB Complaint Overview Handbook. 

TALCB Standards & Enforcement Services (SES) and Education & Examination Services (EES) are collaborating on a follow-up Facebook Live event to answer any questions you may have. More details to come soon!